Sales Policy

Effective Date: January 2, 2025

 
At Nehin, we aim to provide a smooth and hassle-free shopping experience for all our customers. This Sales Policy outlines the terms and conditions under which products are sold through our website, nehin.site, and includes information on pricing, payment, order fulfillment, and product availability. By purchasing from Nehin, you agree to the terms outlined in this Sales Policy.
 
1. Product Availability
All products available on nehin.site are subject to availability. While we strive to keep our website up to date, there may be times when an item becomes out of stock after an order has been placed. If a product is out of stock, we will notify you promptly and offer the following options:
 
Backorder: If the product is expected to be restocked soon, you may opt to backorder the item and receive it as soon as it’s available.
Substitute: We may suggest a similar product that meets your needs, subject to your approval.
Refund: If the product cannot be restocked or replaced, we will issue a full refund to the original payment method.
2. Pricing
All prices listed on nehin.site are in USD (U.S. Dollars) and may be subject to change without notice. Prices may fluctuate based on supply chain conditions, promotional discounts, or other factors.
 
Discounts and Promotions: From time to time, Nehin may offer discounts, promotional offers, or bundle deals. These discounts are applied at checkout and are subject to the terms of the promotion, including expiration dates and exclusions. Discounts cannot be combined with other offers unless explicitly stated.
Sales Tax: Sales tax will be applied to orders based on the applicable state and local tax rates in the jurisdiction of the delivery address. The tax amount will be displayed at checkout.
3. Order Processing
Order Confirmation: After placing an order, you will receive an email confirmation that includes the details of your purchase. Please check the information carefully, as this confirms the product(s) ordered, billing information, and shipping details.
Order Fulfillment: We aim to ship orders as quickly as possible, usually within 1-3 business days. Please note that processing times may vary depending on product availability, payment verification, and shipping destination.
4. Payment Methods
We accept a variety of secure payment methods for your convenience, including:
 
Credit/Debit Cards: Visa, MasterCard, American Express, Discover.
PayPal: You can also pay using PayPal if you prefer a secure, third-party payment option.
Other Payment Methods: We may offer other methods from time to time, depending on your region.
By providing payment information, you authorize Nehin to charge your chosen payment method for the amount due, including any applicable taxes and shipping fees.
 
5. Shipping and Delivery
We provide shipping to most locations in the United States. Shipping times and costs will vary depending on your location and the shipping method selected during checkout.
 
Shipping Methods: Standard shipping, expedited shipping, and express shipping options are available.
Shipping Fees: Shipping fees are calculated based on the weight, size of the product, and delivery address. The cost will be shown at checkout before you finalize your order.
Estimated Delivery Time: Delivery times vary depending on the shipping method and destination. Typical delivery times range from 3-7 business days for standard shipping within the continental U.S.
Tracking: Once your order has shipped, we will send you a tracking number so you can monitor the delivery status of your package.
6. Order Modifications and Cancellations
Once an order has been placed and payment has been processed, we cannot modify or cancel the order. If you need to make any changes, please contact our customer service team immediately. If your order has already been shipped, you will need to follow our return process.
 
7. Returns and Refunds
If you’re not completely satisfied with your purchase, please refer to our Refund and Returns Policy, which outlines the conditions under which returns and refunds are accepted. Customers must follow the return process to ensure their refund is processed in a timely manner.
 
8. Warranty and Product Guarantees
Nehin offers warranties on certain products. The warranty duration and coverage details will be specified in the product description. If a product is found to be defective or not as described, please contact us to initiate a return or replacement process.
 
9. Limitations of Liability
By purchasing products from Nehin, you acknowledge and agree that we are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. This includes but is not limited to lost profits, business interruption, or data loss. Our liability is limited to the total amount paid for the products purchased.
 
10. Changes to the Sales Policy
We may update this Sales Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed about our sales terms and conditions.
 
11. Contact Information
For any questions or concerns regarding this Sales Policy, please contact us:
 
Email: info@nehin.site
Phone: (512) 555-1234
Address: 1234 Oakwood Drive, Houston, Texas 77001